Privacy Policy

This Privacy Policy explains how queryflowsys.com (the “Company”, “we”, “us”) collects, uses, stores, and protects personal data of visitors to our website, including when you contact us or submit a lead form.

1. Who is the data controller

queryflowsys.com (LLC)
15 Velyka Vasylkivska St, Kyiv, 01001, Ukraine
Email: contact@queryflowsys.com
Phone: +380 673 608 4568

Legal representative: Martin Petersen, Managing Director.

2. Personal data we collect

Depending on how you interact with our website, we may collect:

3. How we use personal data

We use personal data to:

4. Legal bases for processing (Ukraine)

For personal data processing on this website, we rely on legal grounds provided by Ukrainian law. Where processing involves identifiers and similar data that require consent, we ensure that you can provide consent where required.

Relevant legal references:

If you submit a request through our website forms, processing of your provided contact details is necessary to respond to you and to handle the submitted request.

5. Cookies and similar technologies

If we use cookies or similar technologies that process personal data (for example, device identifiers), we process them only with a valid legal basis and, where required, with your consent. We use these technologies to provide website functionality and to improve user experience.

Relevant legal reference:

6. Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law. Lead/contact submissions are typically retained to respond to you and to maintain records of our communications, after which we delete or anonymize the data unless we must keep it for legal compliance.

7. Your rights

You may have rights in relation to your personal data, including rights to access, to request correction, to object to processing where applicable, and to request deletion or limitation in accordance with Ukrainian law.

8. International transfers

If any processing involves transferring personal data outside Ukraine, we apply safeguards required by applicable Ukrainian law and ensure that data is protected.

9. Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure.

10. Contact us

To exercise your rights or ask questions about this Policy, contact:

queryflowsys.com (LLC)
Email: contact@queryflowsys.com
Phone: +380 673 608 4568

Legal notice

If we offer travel services online, we provide required pre-contract information and product/service and trader details on our website before you make a purchase decision, citing Закон України “Про захист прав споживачів”, стаття 13, стаття 17, стаття 18, стаття 19, стаття 21. If we sell via e-commerce, our website and online checkout display legally required e-commerce information and distance-contract mechanics, citing Закон України “Про електронну комерцію”, Закон України “Про електронну комерцію” (№ 675-VIII від 03.09.2015).