Privacy Policy
This Privacy Policy explains how queryflowsys.com (the “Company”, “we”, “us”) collects, uses, stores, and protects personal data of visitors to our website, including when you contact us or submit a lead form.
1. Who is the data controller
queryflowsys.com (LLC)
15 Velyka Vasylkivska St, Kyiv, 01001, Ukraine
Email: contact@queryflowsys.com
Phone: +380 673 608 4568
Legal representative: Martin Petersen, Managing Director.
2. Personal data we collect
Depending on how you interact with our website, we may collect:
- Contact details you provide in the contact/lead form (for example, name, email address, phone number, message text).
- Technical data about your visit (for example, IP address, device identifiers, browser type, pages viewed, approximate location, and timestamps), if provided through site technologies.
3. How we use personal data
We use personal data to:
- Respond to your inquiries and process requests submitted via contact/lead forms.
- Communicate with you about our services and next steps.
- Ensure the security and proper functioning of our website.
- Comply with applicable legal obligations.
4. Legal bases for processing (Ukraine)
For personal data processing on this website, we rely on legal grounds provided by Ukrainian law. Where processing involves identifiers and similar data that require consent, we ensure that you can provide consent where required.
Relevant legal references:
- Law of Ukraine “On the Protection of Personal Data” (Law of Ukraine “Про захист персональних даних” № 2297-VI dated 01.06.2010).
If you submit a request through our website forms, processing of your provided contact details is necessary to respond to you and to handle the submitted request.
5. Cookies and similar technologies
If we use cookies or similar technologies that process personal data (for example, device identifiers), we process them only with a valid legal basis and, where required, with your consent. We use these technologies to provide website functionality and to improve user experience.
Relevant legal reference:
- Law of Ukraine “On the Protection of Personal Data” (Law of Ukraine “Про захист персональних даних”).
6. Data retention
We retain personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law. Lead/contact submissions are typically retained to respond to you and to maintain records of our communications, after which we delete or anonymize the data unless we must keep it for legal compliance.
7. Your rights
You may have rights in relation to your personal data, including rights to access, to request correction, to object to processing where applicable, and to request deletion or limitation in accordance with Ukrainian law.
8. International transfers
If any processing involves transferring personal data outside Ukraine, we apply safeguards required by applicable Ukrainian law and ensure that data is protected.
9. Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure.
10. Contact us
To exercise your rights or ask questions about this Policy, contact:
queryflowsys.com (LLC)
Email: contact@queryflowsys.com
Phone: +380 673 608 4568
Legal notice
If we offer travel services online, we provide required pre-contract information and product/service and trader details on our website before you make a purchase decision, citing Закон України “Про захист прав споживачів”, стаття 13, стаття 17, стаття 18, стаття 19, стаття 21. If we sell via e-commerce, our website and online checkout display legally required e-commerce information and distance-contract mechanics, citing Закон України “Про електронну комерцію”, Закон України “Про електронну комерцію” (№ 675-VIII від 03.09.2015).